Advisory Board Member Profile 2017
Gerardo del Cerro Santamaría
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Cooper Union
Senior Research Scholar 
Areas of Expertise
Customer Experience Strategy, Customer Experience Analytics, Customer Experience and Change Management
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Gerardo del Cerro Santamaria, Ph.D. -- Senior Research Scholar in New York City. Designated as Fulbright Specialist (2017-2020). Research Professor of Planning and Megaprojects and Senior Executive Director of Strategic Planning and Innovation at Cooper Union (2000-17). Visiting Professor at MIT (2008). Visiting Scholar at Columbia University (2014-15). Program Area Leader and Director of Evaluation, NSF Gateway Engineering Program (1997-2003). Selected for the First Engineering Ideas Lab, NSF (2014). Author of several books, research articles and encyclopedia entries.
Obtained permanent residency in the US under the USCIS "Outstanding Researchers and Professors" program (2005). Became a US citizen in 2011. Awarded the Village Fellowship by the Academy of Transdisciplinary Learning and Advanced Studies (2014). Graduated from Harvard Executive programs in 2005 and 2014. Music lover and classical piano player. |
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