Advisory Board Member Profile 2017
Areas of Expertise
Customer Experience Strategy; Customer Journey; Customer-Focused Innovation; Customer First Culture; Principles of Customer Relationship Building; Customer Experience Functional Alignment; Customer Experience Analytics; Customer Experience and Change Management
Dari Yerushalmi Kunstler is an Associate Partner at Prophet, bringing skills cultivated in roles at specialist digital, data and design firms serving companies large and small. As a leader within Prophet's Digital Platform, she brings deep expertise in driving customer-centered digital transformations that deliver discernible impact for businesses. Dari works with clients across a range of industries including financial services, healthcare, consumer goods, and retail. To help them, she uncovers customer insights and then designs value-enhancing digital experiences through products, services, and marketing strategies that meet or exceed consumer needs.
Dari loves nothing more than to help clients reimagine their customers’ experience often creating opportunities for new business models, technology and capabilities. She facilitates and oversees events, hackathons, workshops applying behavioral science and rapid design that foster relevant ideas.
As Development Captain, Dari helps grow internal digital capabilities and skills through learning programs and IP. Most recently, she drove a UX & Prototyping workshop series for 75+ designers and strategists globally.
Prior to Prophet, Dari oversaw consulting and analysis at Dachis Group (currently Sprinkl’r) – a company leading the way in data-driven brand performance measurement and marketing. There, she developed a unique point of view on the power of data to inform experience decisions.
Dari has spoken about Performance Measurement and Advocacy at several industry events, including NY and Austin Social Media Week. She lectured about digital product development at Columbia University’s summer program and has served as a judge at NYU’s ITP’s Master Thesis show. You can follow Dari on Twitter @dardari.