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  DesignThinking@Rutgers

Advisory Board Member Profile 2017

Andrew Klein

Salesforce
Director, Strategic Projects

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Areas of Expertise

Customer Experience Strategy; Customer Journey; Customer-Focused Innovation; Customer First Culture; Principles of Customer Relationship Building
Program manager with extensive experience leading the development of effective business process management strategies and value-added IT system implementations for large enterprise organizations. Strategic thinker with passion for aligning technology with business goals and processes for the competitive and operational advantage of the enterprise. Seasoned organizational, communication, and change management skills coupled with persistent nature to focus on best practices to link business strategy, project portfolio management, and the creation and measurement of value-added.

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LOCATION
New Brunswick, New Jersey
Online or on-site at your location

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Design Thinking Certificate Program at Rutgers
The Design Thinking Certificate Program at Rutgers University is offered in connection with the Rutgers Center for Innovation Education and the Rutgers Professional Science Master's Degree.
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  • HOME
  • ABOUT
    • Our Design Thinking Difference
    • Our Faculty & Leadership
    • About Rutgers
    • FAQ
  • REGISTER & PAY
    • Register Now
    • Pay Now
    • Apply for a Loan
    • Apply for a Grant
  • INDIVIDUALS
    • Academic Overview
    • Curriculum
    • In-Classroom Experience
    • Online Experience
  • CORPORATIONS
  • MORE...
    • Request Brochure
    • Storytelling >
      • John Lawrence
      • Del Sur
    • Design Thinking News
    • Contact Our Team